The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast offered an impressive range of fresh options, from hearty cooked meals to a variety of cereals and fruits, all served hot.” view full review
Comfortable Stay
“The room was beautifully furnished and exceptionally clean, providing a cozy and welcoming atmosphere throughout my stay.” view full review
Accessible Amenities
“The hotel provided excellent accessibility features, ensuring a comfortable experience for all guests during my visit.” view full review
Refreshing Shower!
“The shower had excellent pressure and was the perfect temperature, making for a rejuvenating experience after a long day.” view full review
General
Free Wi-Fi
Rooms/ Facilities for disabled
Dining
Restaurant
Bar/ Lounge area
Room features
Air conditioning
Media
Television
Room decor
Carpeted floor
Show more
Location
Newbridge Street,
Newcastle upon Tyne,
United Kingdom,
NE1 8BS,
Tyne and Wear
Map view
street view
Newbridge Street,
Newcastle upon Tyne,
United Kingdom,
NE1 8BS,
Tyne and Wear
City landmarks
Bridge
Gateshead Millenium Bridge
1.6
km
Night club
Newcastle Castle
1.1
km
Gallery
Baltic Centre for Contemporary Art
1.0
km
Market
The Quayside
940 m
Museum
Discovery Museum
1.9
km
Museum
The Great North Museum
1.2
km
Bridge
The Tyne Bridge
1.1
km
Museum
Victoria Tunnel
620 m
Museum
Life Science Centre
1.8
km
Bridge
High Level Bridge
860 m
Museum
Holy Jesus Hospital
650 m
Church
Saint Nicholas Cathedral
1.0
km
Market
Grainger Market
1.0
km
Grainger Street Newcastle city centre
Grainger Town
980 m
Mall
Eldon Square
1.0
km
Bridge
Swing Bridge
940 m
Monument
Grey's Monument
970 m
Cinema
Tyneside Cinema
880 m
St Nicholas Square
Newcastle Cathedral
1.0
km
Stadium
St James' Park
1.7
km
Event hall
Newcastle Mansion House
1.4
km
Grey Street
960 m
Bessie Surtees House 41-44 Sandhill Quayside
Historic England
1.1
km
Church
Cathedral Church of St Mary
1.6
km
Shopping Area
Central Arcade Newcastle
990 m
Nearby
Gallery
The Biscuit Factory
460 m
Square
The Blue Carpet
530 m
Gallery
Laing Art Gallery
580 m
Museum
Church of St Thomas the Martyr
500 m
Civic Centre Barras Bridge
Newcastle Civic Centre
500 m
Restaurants
The Ware Rooms Bar
650 m
17 Carliol Square
Sushi Me Rollin'
450 m
Unit 49
Canaca
300 m
20 Saville Row
Coffee Trader
340 m
Northumberland Street Queens Square
Greggs
410 m
24-32 Northumberland Street
Deiji Cafe
340 m
16 Saville Row
Nancy's Bordello
310 m
13 Argyle Street
Reviews and Ratings
Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
Friendly staff
Great location
Dining delays
Room comfort
6.2/10
Nice
Rooms
5.6
Location
8.0
Service
7.4
Dining
5.2
Guest reviews
6.2/10
based on 9 reviews
7.7
7.7/10 based on 5598 reviews
Barry
United Kingdom,
June
2024
7.4/10
The hotel provided a comfortable stay with simplistic décor in the rooms. The service was fantastic, with very helpful and friendly staff. The location was excellent, close to key destinations in Newcastle upon Tyne. The dining experience lacked variety but was adequate. Overall, a convenient option for a visit.
Rooms
7.0
The rooms were as expected for a budget hotel, offering tea making facilities. The decor was simplistic, but the comfort level was satisfactory.
Service
9.0
The service was truly amazing and accommodating. The staff went above and beyond to ensure my needs were met, including consideration for special requirements.
Location
9.0
The hotel's location was excellent for my needs, being centrally located between the railway station and the university. It was also close to key attractions and shopping areas.
Dining
6.0
The dining options were limited and could benefit from a wider selection. However, the quality was decent for the price.
Facilities
6.0
Facilities were basic but satisfactory for a short stay. The hotel lacked certain amenities but offered essentials for a comfortable visit.
Martin
United Kingdom,
April
2024
6.0/10
The hotel had a great location, close to the town center, and with easy access to public transportation. The rooms were a bit old and noisy due to their proximity to the lift, but they were warm and served their purpose. The service was a bit lacking as staff seemed preoccupied and not very attentive. The dining options were limited and not impressive, with some issues reported with the quality of the food. Despite some drawbacks, the hotel's facilities were adequate for a comfortable stay at a reasonable price.
Rooms
7.0
The rooms were a bit old, next to the lift, and a bit noisy, but they were warm and functional.
Service
5.0
The service was not very engaging, with staff seeming busy and inattentive.
Location
8.0
The location was convenient, close to the town center and with easy access to public transportation.
Dining
5.0
The dining options were limited, with reported issues about food quality.
Facilities
6.0
The facilities met basic needs for a comfortable stay.
Georgina
United Kingdom,
December
2023
5.6/10
The hotel could have used a little improvement in some areas but overall provided a mixed experience. The rooms were uncomfortable during the hottest days and were not as clean as expected. Despite dark lighting in the bedroom and dining room, the pricing seemed reasonable. The service had its ups and downs, with a mix of helpful and rude encounters. The location was convenient but could have been better maintained. The dining experience was acceptable with a few setbacks. The facilities were lacking in some aspects.
Rooms
5.0
The rooms could have been more comfortable and cleaner.
Service
6.0
The service had mixed encounters with some helpful and some rude staff members.
Location
6.0
The location was convenient but could have been better maintained.
Dining
6.0
The dining experience was acceptable with a few setbacks.
Facilities
5.0
The facilities were lacking in some aspects.
Bill
United Kingdom,
December
2023
6.6/10
The hotel is close to everything we needed, especially for a theatre stay. The rooms were too hot, but the staff, especially Courtney, were friendly and helpful. The dining experience was just manageable with a delay in egg orders. Easy access to the city center and public transport is a major plus.
Rooms
5.0
The rooms were too hot, and the electric heater didn't help. Overall, the rooms were not the best in terms of comfort.
Service
9.0
The staff, especially Courtney, were very friendly and helpful. Their service made the stay enjoyable.
Location
9.0
The location is excellent, with easy access to the city center and public transport options. Perfect for a theatre stay.
Dining
6.0
The dining experience was just manageable with delays in egg orders. Improvement is needed in this area.
Facilities
5.0
The hotel needs some maintenance and care in its facilities, especially the dining area. There is room for improvement.
Friendly staff
Dining delays
Gary
United Kingdom,
December
2023
6.8/10
My stay at the hotel was a bit of a mixed bag. The location was fantastic, close to the main shopping area and universities, but the rooms were small and in need of a deep clean. The service was friendly overall, but there were issues with the heating. The dining options were average, with a self-service canteen style, but at a decent price.
Rooms
5.0
The room was small and needed a good deep clean. Heating was an issue as it was very cold upon arrival.
Service
7.0
The staff were friendly overall, but there were issues with the heating and room servicing.
Location
9.0
The location was ideal for my visit to the universities and the main shopping area.
Dining
6.0
The dining experience was average and self-service style, but reasonably priced.
Facilities
7.0
The facilities were basic but functional.
Jeff
United Kingdom,
December
2023
5.6/10
The hotel has a great location, close to shops and bars, but the room needed improvements and had noise issues during the night. The dining experience was lacking variety and had some cleanliness issues.
Rooms
5.0
The room was in need of some renovations, with a strong disinfectant smell upon arrival. Noise from other guests partying was disruptive. Heating was inadequate.
Service
8.0
The staff, especially the young girl at the desk, were friendly and helpful. Cleaners were attentive to requests.
Location
7.0
The hotel's city center location is convenient, close to shops and bars. However, there was an issue with cleaners entering the room early without notice.
Dining
5.0
The dining experience was disappointing with limited options and cleanliness issues. Organic products were a positive aspect but not enough variety.
Facilities
5.0
The facilities were limited in terms of dining options and cleanliness. Improvement needed in maintaining dining standards.
Lewis
United Kingdom,
October
2023
5.6/10
The hotel had a terrible musty smell and was freezing cold upon arrival, but the staff quickly provided a portable heater. The room lacked sufficient lighting and the bath was small. Breakfast seemed overpriced if not pre-booked the day before.
Rooms
5.0
The room was freezing with just a small portable heater provided, but the staff were swift in addressing the issue. The space was not well-lit and the bath was too small.
Service
7.0
The staff were friendly and accommodating, swiftly providing us with a heater for the cold room.
Location
6.0
The hotel's location was very central, close to the city amenities but near a busy main road and the town center.
Dining
5.0
The dining experience was average, but waiting for service was a downside. Breakfast options were okay but not exceptional for the price.
Facilities
6.0
The facilities provided were basic and functional, nothing extraordinary.
Patrick
United Kingdom,
August
2023
8.0/10
The hotel is conveniently located near the city center, with friendly staff and a short walk to the main shopping area. The accommodation lacks air conditioning and may be subject to noise due to room availability issues. Dining options are simple but tasty, and the parking nearby offers reasonable rates for guests enjoying the area.
Rooms
7.0
The rooms were clean but lacked air conditioning and noise from other guests impacted the stay.
Service
9.0
The service from the staff, including the waitress, was very friendly and accommodating for the duration of the stay.
Location
9.0
The hotel is excellently situated, just a short walk away from the main shopping district and food complex, with convenient parking options nearby.
Dining
7.0
The hotel restaurant offered simple yet tasty options, but the food quality could be improved compared to other establishments.
Facilities
8.0
The facilities were adequate, and the nearby parking and friendly staff added to the overall experience.
Great location
No air conditioning
Laura
United Kingdom,
June
2023
5.6/10
The hotel had some cleaning issues in the rooms, particularly the bathroom, and the noisy environment affected the overall stay negatively. Nevertheless, the location was exceptional, close to the city center and within walking distance of many attractions.
Rooms
5.0
The room wasn't very clean, and there was a lot of dust and cobwebs present.
Service
7.0
The staff was friendly and approachable, but the lift was out of order during my stay, which was inconvenient.
Location
9.0
The hotel's location was excellent, just a short walk to the main shopping area and food complex.
Dining
5.0
The dining experience was not worth the money, with poor quality food items on the menu.
Facilities
5.0
The lift was broken, and both the restaurant and bar were closed, which added to the overall disappointment.
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